Conversational AI assistant

Customer service that understands, replies and resolves — 24/7.

CORA is the AI-powered assistant that serves your customers over WhatsApp. It understands text, voice notes and images, searches your catalog and advises like a true expert. It is the brain that brings conversations to life.

24/7
Always available
3 channels
Text · voice · image
<5s
Response time
Capabilities

Everything CORA can do

A single assistant that handles the entire customer conversation, from start to finish.

Natural conversation

Chats with your customers in everyday language, understands the intent behind every message and keeps the thread of the conversation without sounding robotic.

Natural languageContinuous contextFriendly tone

Understands voice notes

Transcribes the audio messages customers send and responds as if it had listened to them.

Reads images

Receives photos of products or problems and interprets them to give a better recommendation.

Smart search

Finds the right product even when the customer misspells it, uses synonyms or colloquial terms.

SynonymsTypo-tolerant

Expert advice

Advises like a home-improvement specialist: which product to use, how to apply it and which add-ons to take.

Escalates to a human when needed

CORA knows its limits: when a conversation calls for human judgment —a customer onboarding, a negotiation or a special case— it hands it off to a team member without friction.

Conversation memorySmart handoffNo lost context
How it works

From a message to a closed sale

Four steps that happen in seconds, automatically.

Receives

The customer writes, sends an audio or a photo through their favorite messaging channel.

Understands

CORA interprets the message no matter the format and grasps what they really need.

Resolves

Searches the catalog, answers technical questions and suggests products and add-ons.

Follows up

Follows up, remembers the conversation and hands off to an advisor when required.

Under the hood

Built with modern technology

A solid, secure foundation, ready to grow.

Generative AI

State-of-the-art language models for understanding and response.

Multimodal

Processes text, voice and image within a single conversation.

Integrable

Connects to catalogs and business systems via API; integrates into a WhatsApp platform as its AI brain.

Contextual memory

Remembers the conversation and clears inactive sessions automatically.

Secure by design

Credentials and sensitive data kept out of the code, in environment variables.

Scalable

Designed to handle many conversations in parallel, without losing the context of each one.

Want to see CORA in action?

Schedule a demo and discover how an AI assistant can serve your customers while you focus on your business.